Facebook is attempting to tackle misinformation and hate that its platform has enabled with a massive, byzantine and secret document of rules packed with spreadsheets and power point slides that gets updated regularly for its global content moderators.
According to the blockbuster New York Times report, the rules show the social network to be “a far more powerful arbiter of global speech than has been publicly recognized or acknowledged by the company itself.” The Times discovered a range of gaps, biases and outright errors — including instances where Facebook allowed extremism to spread in some counties while censoring mainstream speech in others.
The rulebook’s details were revealed Thursday night thanks to a Facebook employee who leaked over 1,400 pages of the speech policing rulebook to the Times because he “feared that the company was exercising too much power, with too little oversight — and making too many mistakes.”
CEO Mark Zuckerberg’s company is trying to monitor billions of posts per day in over 100 languages while parsing out the subtle nuances and complicated context of language, images and even emojis. The group of Facebook employees who meet every other Tuesday to update the rules, according to the Times, are trying to boil down highly complex issues into strict yes-or-no rules.